Privacy Policy

PSB Online Store respects your privacy. This Privacy Policy explains how PSB Online Store, operated by MARK MASASHI PANILO LLC, collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, contact us, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment-related information
  • Customer service communications
  • Return and refund information

We may also automatically collect certain technical information when you visit or use our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referral source
  • Approximate location
  • Cookies and similar tracking information

How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill orders
  • To confirm payments and transactions
  • To send order confirmations and shipping updates
  • To provide tracking information
  • To respond to customer inquiries
  • To process returns, exchanges, replacements, and refunds
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To prevent fraud and unauthorized transactions
  • To maintain website and payment security
  • To comply with legal, tax, and regulatory obligations
  • To communicate important service or policy updates

Payment Processing

Payments are processed through secure third-party payment processors. PSB Online Store does not store complete credit card numbers or full payment card details on its website servers.

Third-party payment providers may collect and process your payment information according to their own privacy policies, terms, and security standards.

Order Fulfillment and Shipping

We may share necessary customer information with shipping carriers, fulfillment providers, logistics companies, and other service providers involved in processing and delivering your order.

This information may include your name, shipping address, email address, phone number, and order details.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality, remember preferences, analyze traffic, improve checkout performance, and provide a better shopping experience.

Cookies are small files stored on your device. You may disable cookies through your browser settings, but certain website features may not function properly if cookies are disabled.

Analytics

We may use analytics services to understand how visitors interact with our website and to improve website performance, product presentation, navigation, and customer experience.

Analytics services may collect information such as browser type, device type, pages viewed, traffic source, session duration, and approximate location.

Advertising and Marketing

We may use advertising and marketing tools to measure campaign performance, understand customer interests, and improve our promotional activities.

Where required by law, we will obtain consent before using non-essential advertising cookies or similar tracking technologies.

Marketing Communications

If you choose to subscribe to marketing communications, we may send you information about decorative lighting, LED lights, home décor, seasonal products, promotions, special offers, new arrivals, or business updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us directly.

How We Share Information

We do not sell your personal information.

We may share limited personal information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Order fulfillment providers
  • Website hosting providers
  • Email and communication service providers
  • Analytics providers
  • Advertising providers
  • Fraud prevention and security providers
  • Professional advisers
  • Government or legal authorities when required by law

Service providers may use personal information only as necessary to provide services to us or as otherwise permitted by law.

Fraud Prevention and Security

We may use personal information to verify transactions, detect suspicious activity, prevent fraud, investigate unauthorized payments, enforce our policies, and protect our customers and business.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Information may be retained for order processing, customer service, accounting, tax compliance, fraud prevention, dispute resolution, and legal obligations.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing activities
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information
  • Opt out of certain marketing communications

To submit a privacy request, please contact us at [email protected].

We may need to verify your identity before completing certain requests.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the right to request information about the personal data we collect, use, disclose, or retain.

PSB Online Store does not sell personal information in exchange for money.

European Privacy Rights

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy laws, you may have rights regarding access, correction, deletion, restriction, objection, consent withdrawal, and data portability.

We process personal information based on contractual necessity, legal obligations, legitimate business interests, or consent where applicable.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 16.

If we learn that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, security, content, or policies of those third parties.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

Business Transfers

If our business is involved in a merger, acquisition, restructuring, financing, sale, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable law.

Legal Disclosure

We may disclose personal information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, customers, website, property, or business operations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

Any updated version will be posted on this page. Your continued use of our website after changes are posted means you accept the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Brand: PSB Online Store

Business Name: MARK MASASHI PANILO LLC

Business Registration Number: 2026-002007367

Registered Address:
30 N Gould St Ste N
Sheridan, WY 82801
United States

Operations Office:
706 E 73rd Ave #2
Anchorage, AK 99518
United States

Email:
[email protected]

Phone:
+1 (352) 328-5416