Contact Us

Thank you for visiting PSB Online Store.

We are committed to providing excellent customer service and a smooth shopping experience. If you have any questions regarding our products, orders, shipping, returns, or general inquiries, our support team is always happy to assist you.

Customer Support

Please contact us if you need assistance with:

  • Product recommendations
  • Order status and tracking
  • Shipping inquiries
  • Returns and refunds
  • Damaged or defective products
  • Missing or incorrect items
  • Wholesale or business inquiries
  • General customer support

Contact Information

Email:
[email protected]

Phone:
+1 (352) 328-5416

For faster assistance, please include your order number (if applicable) along with a detailed description of your inquiry when contacting us.

Customer Service Hours

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Closed on weekends and major U.S. public holidays.

Response Time

Our customer support team aims to respond to all inquiries within 1 business day.

During holidays or peak shopping seasons, response times may be slightly longer.

Business Information

Brand: PSB Online Store

Business Name: MARK MASASHI PANILO LLC

Business Registration Number: 2026-002007367

Registered Address:
30 N Gould St Ste N
Sheridan, WY 82801
United States

Operations Office:
706 E 73rd Ave #2
Anchorage, AK 99518
United States

Email:
[email protected]

Phone:
+1 (352) 328-5416

Our Commitment

At PSB Online Store, we are dedicated to providing premium decorative lighting, home décor products, and lifestyle accessories while delivering responsive customer support and dependable service throughout your shopping experience.

Thank you for choosing PSB Online Store. We appreciate your trust and look forward to serving you.